V104C - Intake Specialist | Client Intake & Administrative Support Specialist

О вакансии

• For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential.
• We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
• As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
• Job Description: Join Job Duck as a Bilingual Intake Specialist and become an essential part of a growing, education focused organization.
• In this role, you will be the first point of contact for prospective and existing clients, providing exceptional customer service while coordinating communications, scheduling, and administrative processes.
• Your ability to stay organized, communicate effectively, and take initiative will directly contribute to creating a seamless experience for students, families, and tutors.
• This opportunity is ideal for someone who thrives in a fast paced environment, enjoys helping others, and is passionate about delivering outstanding service while supporting educational success.
• Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Provide exceptional customer service to prospective and existing clients Ensure timely follow up on inquiries and requests Support daily administrative operations and maintain organized workflows Answer incoming phone calls and text messages promptly Schedule classes and coordinate related logistics Manage and organize email communications Handle client intake and gather new client information Maintain accurate records within Tutor Cruncher Communicate with tutors regarding scheduling and operational needs Update and manage information using Monday.com and Google Drive Requirements: Working hours: ○ Monday through Thursday: 10:30 a.m.